Trust is critical for you, your team and your organization It has long been understood that trust has value. In response to an open-ended question about the importance of trust, leaders we interview overwhelmingly state that trust is either “important,” “extremely important,” or “the most important thing” for them as leaders. But why does it…Read More
“Many people in Canada don’t feel protected by the police. In fact, they’re afraid of them.” Prime Minister Justin Trudeau, May 2020 The Canadian Prime Minister has publicly acted to seek “concrete actions” from the police and justice systems in order to move forward on eliminating systemic discrimination and making real change in…Read More
Communities with higher trust levels are more resilient and successful. When difficult times arise these high trust communities tend to rally, share resources, and look out for one another. Unfortunately trust levels have been in decline around the world for some time now. According to the Edelman Trust Barometer this has been particularly true in…Read More
The month of July 2016 saw a remarkable heightening of tensions between the police and black communities in the United States. The media has reported multiple police-related deaths of black men in highly public and questionable circumstances. These events continued an apparent trend of disturbing police actions with black casualties. The deaths triggered a series…Read More
Are you in denial about how much you are trusted? 95% of people believe they are more trustworthy than average. Spend 5 minutes to listen to Kelsey and Darryl talk about the subject at this disrupt HR conference and turn this deficiency into an opportunity to differentiate yourself.Read More
The Biggest Mistake Leaders Make and How to Capitalize On It The higher we rise in organizations, the less direct control we have over outcomes. Leaders tend not to turn a wrench, make a sale, or deal directly with a customer. Leaders’ goals and aspirations depend on those they lead. Thus, the ability to develop,…Read More
Both love and hate are blind. The vast majority of the existing literature on trust takes a rational actor perspective. That means the authors assume people are always reasonable and rational, and the work focuses on the cognitive process that takes place when we decide to trust someone. If you’ve ever dated someone or had…Read More
Darryl is one of the world’s leading experts on Trust. He teaches leaders how to find and use their most powerful tool. A tool that is always in a leader’s control, how to effectively build Trust in their relationships.